We take privacy seriously and that’s why we urge you to read this privacy policy carefully.

 

Your personal data is collected and processed by the company SF Products OÜ (company registered under the law of Estonia under number 14595669). SF Products OÜ is the controller of Your data and forwards the personal data You give us to the authorized processor Maksekeskus AS (Estonian registry number 12268475).

 

  • SF Products OÜ collects and processes personal data of:
    1. People who visit the Success Factory Shop website at www.successfactoryshop.com.
    2. People who have entered into a contractual relationship with us.

 

  • The types of information we may collect are as follows:
    1. Contact information, such as your name, mailing address, telephone number, home address and transaction details.
    2. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
    3. Information we receive from other sources.

 

  • We may use your information as follows:
    • To perform the contract concluded with the Customer based on:
      1. the need to perform the contract or implement the measures prior to conclusion of the contract (upon the respective request of the customer);
      2. the need to perform legal obligations;
      3. justified interest of SF Products OÜ.
    • To provide additional services, perform customer satisfaction surveys, market analysis and collect statistics based on:
      1. approval of the customer;
      2. justified interest of SF Products OÜ in connection with improving services and goods of SF Products OÜ;
      3. the need to improve user experience of the customer and develop new goods and services.
    • To protect its violated or contested rights (e.g. forwarding of data to a court) based on:
      1. approval of the customer;
      2. the need to perform the contract or implement the measures prior to conclusion of the contract (upon the respective request of the customer);
      3. the need to perform legal obligations;
      4. justified interest of SF Products OÜ in connection with prevention, limitation and investigation of any cases of misuse of goods and services of SF Products OÜ as well as their illegal use.
    • To perform its obligations arising from laws and regulations (e.g. forwarding of data to investigative authorities) based on:
      1. the need to perform the contract or implement the measures prior to conclusion of the contract (upon the respective request of the customer);
      2. the need to perform legal obligations;
      3. justified interest of SF Products OÜ in connection with reliable risk management and general management of the company.
  • Disclosure of Client’s information:

We may share your information with selected third parties including:

    1. Affiliates, business partners, suppliers and sub-contractors for the performance of any contract SF Products OÜ enters into with them or you.
    2. Analytics and search engine providers that assist us in the improvement and optimisation of our site.
    3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
    4. To assist us in conducting or co-operating in investigations of fraud or other illegal activity where we believe it is reasonable and appropriate to do so.
    5. To prevent and detect fraud or crime.

 

  • Client’s rights:
    1. Client has the right to ask us to not process Client’s personal data for marketing purposes by contacting us via Client Support.
    2. Subject to applicable laws, you may have the right to access information we have about you. Your right of access can be exercised in accordance with the relevant data protection legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

 

  • Term of retention of personal data:

Customer data is not processed longer than necessary. The storage period depends on the agreements with the customer, on justified interests of SF Products OÜ or on applicable law (for example, accounting laws or laws relating to limitation periods, as well as other private law).